1. Who these terms are with
These terms govern software development, integration, automation and support services supplied by Currentli Ltd, a company registered in England & Wales under company number 17269052, whose registered office is 45 Badgers Rise, Reading, RG5 3AJ, United Kingdom ("we", "us", "our"). This website is operated by that company. "You" means the person or organisation commissioning the work.
Contact: [email protected] · +44 7455 122 944.
Where a signed proposal, statement of work or support agreement says something different from these terms, that document takes precedence for the project it covers.
2. What we do, and what we do not do
We provide:
- Discovery and architecture sprints — a fixed-fee, fixed-length piece of analysis producing a data model, a build sequence, a costed estimate and a written list of risks.
- Bespoke web application development, including internal tools, client portals and quoting or booking systems.
- First-release SaaS product builds, including accounts, billing and multi-tenant data.
- Integration work between existing systems, and API design and implementation.
- Process automation.
- Ongoing support and maintenance under a monthly retainer.
We do not provide: brand or graphic design as a standalone service, paid advertising or SEO services, hardware supply or on-site IT support, regulated financial, legal or tax advice, or staff to be embedded as employees. Third-party licences, cloud hosting charges, domain fees and payment-processor fees are yours and are not included in our prices unless a proposal says so.
3. How work is commissioned
- You contact us through the enquiry form on this website, by email or by telephone. No contract exists at this point.
- We hold an initial consultation at no charge and send you a written summary.
- We issue a proposal or statement of work setting out scope, deliverables, price, assumptions and timescale.
- A contract forms when you accept that proposal in writing, including by email, or when you pay a deposit against it. Your acceptance of the proposal is acceptance of these terms.
Nothing on this website is an offer capable of acceptance, and no payment is taken through this website.
4. Prices and quotes
The figures published on this website are starting prices for scoped work, given in pounds sterling. They are indicative and are not a quotation. Our standard day rate is £750. All prices are exclusive of VAT; VAT is added at the prevailing rate where it applies.
A written quotation or proposal is valid for 30 days from its date. A fixed price covers the scope described in that document. Work you ask for beyond that scope is quoted and agreed in writing before it starts — we do not add change work to an invoice you have not seen.
5. Payment
- Discovery sprints: invoiced in full on booking, payable before the sprint begins.
- Build projects: a deposit of 30% on acceptance, then invoices at the end of each two-week increment.
- Support retainers: invoiced monthly in advance.
- Payment terms: 14 days from the invoice date, by bank transfer to the account shown on the invoice.
Late payment: we may charge statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998 on overdue business invoices, and we may pause work on written notice until an overdue invoice is settled.
6. Delivery, timescales and what we need from you
Work is delivered remotely, to your own hosting or to infrastructure we set up for you, with on-site days in the Thames Valley where a project needs them. Typical timescales from a signed estimate are:
| Work | Typical duration |
|---|---|
| Discovery and architecture sprint | 2 weeks |
| Automation or integration | 2–4 weeks |
| Bespoke web application | 8–14 weeks |
| First SaaS release | 12–20 weeks |
Builds run in two-week increments, each ending in a working demonstration. Dates are estimates given in good faith, not guarantees, and they assume you provide on time: access to the systems and accounts involved, the data or content the work needs, a single named decision-maker, and feedback on each increment within five working days. If a date is going to slip, we tell you in the increment in which it slips.
On final payment we hand over source code, documentation and deployment access.
7. Delays outside our control
Neither party is liable for failure to perform caused by events beyond its reasonable control, including third-party platform or API outages, changes forced by a third-party vendor, loss of internet or power, serious illness, or industrial action. We will tell you promptly and agree revised dates. If such an event continues for more than 30 days, either party may end the engagement by written notice and clause 8 applies.
8. Cancellation
If you are a consumer
Where you contract with us as a consumer at a distance, you have a statutory right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel within 14 days of the contract forming, without giving a reason. Email [email protected] to cancel. If you asked us in writing to begin work during that period, you are liable for the value of the work done up to the point you cancel; we refund the balance within 14 days.
If you are a business
You may cancel a project at any time on written notice. You pay for all increments completed or in progress at the date of notice, and for any non-refundable third-party costs we have already committed to on your behalf. Deposits are applied against that amount, and any excess is refunded.
Support retainers
Either party may end a retainer on 30 days' written notice, effective at the end of a paid month.
9. Refunds
If we have not started work, you get a full refund of anything you have paid. If work is under way, we refund the unused balance after accounting for work completed and committed third-party costs. If a deliverable does not do what the accepted proposal says it will do, tell us and we will fix it at our cost; if we cannot fix it within a reasonable time, we refund the fee for that deliverable. Refunds are made by the original payment method within 14 days of agreement. Nothing here limits your statutory rights under the Consumer Rights Act 2015 if you are a consumer.
10. Intellectual property
We retain ownership of all work in progress until the relevant invoices are paid in full. On full payment, ownership of the bespoke source code, configuration and documentation written specifically for you transfers to you.
We keep ownership of our pre-existing tools, libraries, boilerplate and know-how, and grant you a perpetual, non-exclusive, royalty-free licence to use them as embedded in your deliverables. Third-party open-source components remain under their own licences, which we list on handover. You keep ownership of everything you supply — your content, data, brand assets and existing systems — and you confirm you have the right to give it to us.
11. Confidentiality
Each party will keep the other's non-public information confidential, use it only for the project, and protect it as carefully as its own. This survives the end of the engagement. We may name you as a client and describe the work in general terms only with your written permission.
12. Limitation of liability
We provide our services with reasonable care and skill. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
Subject to that:
- Our total liability arising out of an engagement is limited to the total fees you have paid us for that engagement in the 12 months before the claim.
- We are not liable for loss of profit, loss of business, loss of anticipated savings, loss of goodwill, or for loss or corruption of data where you have not maintained your own backups.
- We are not responsible for failures in third-party platforms, hosting or APIs, nor for problems caused by changes made to the software by you or by another supplier after handover.
13. Data protection
Each party will comply with the UK GDPR and the Data Protection Act 2018. Where we process personal data on your behalf in the course of a project, we do so as processor on your written instructions, and a data processing agreement is included in the statement of work. How we handle personal data as controller is set out in our Privacy Policy.
14. Complaints and disputes
Step one. Email [email protected] with "Complaint" in the subject line, or ring +44 7455 122 944. We acknowledge within two working days and give you a substantive response within five working days.
Step two. If that does not resolve it, a director will review the matter and respond within a further ten working days.
Step three. If we still disagree, both parties will consider mediation through a recognised UK mediation provider before starting court proceedings. This does not stop either party seeking urgent injunctive relief.
15. Governing law and jurisdiction
These terms and any dispute arising out of them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the UK, you may bring proceedings in your own jurisdiction.
16. General
If a clause is found unenforceable, the rest stands. A delay in enforcing a term is not a waiver of it. Neither party may assign the contract without the other's written consent, except that we may assign it as part of a transfer of our business. These terms, together with the accepted proposal, are the whole agreement between us. No third party has rights under the Contracts (Rights of Third Parties) Act 1999. We may update these terms; the version in force is the one published when your proposal was accepted.